Online Banking Information

Overview of Security

The Internet Banking login process includes several layers of security. This security is intended to prevent unauthorized access to your account, validate your identity, protect your account information from fraudulent use, and prevent the theft of your identity.

For support call 419-673-1117

Security Data

The following security information, which you set up during an initial login session, is used to protect your Internet Banking sessions:

  • New registration
  • Accept disclosures
  • Registration requires
  • ~SocSec#, first and last name, DOB, mother’s maiden name
  • ~city state, zip
  • ~account #
  • ~does require email
  • If all the info is correct according to your account, you will automatically have online banking access.
  • To log in, you will then use
  • ~Username, password, or fingerprint on your mobile phone
  • On new devices or if you do not select remember my device you will have further authentication to perform
  • ~Three security questions with answers you chose
  • ~no codes, no photos

Security Challenge

A security challenge occurs when your financial institution's online banking software randomly selects that login attempt to require you to answer a challenge questions. The purpose of the security challenge is to prevent unauthorized people from accessing your account information.The challenge requires you to prove your identity either by correctly answering one or more of the challenge questions you selected when you set up the authentication security data.

Online Banking Screenshot

Customers can request samples of online banking screens from the bank. Contact Us for Bill Pay Samples.


Location Icon

HSLC Kenton

Learn More
Location Icon

HSLC Hamburg

Learn More
Location Icon

HSLC Wellington

Learn More

We’d love to hear from you

Our friendly team is always here to help.

Email us

Connect with us at your convenience-send us an email today.

Call us

Speak to a real person and get the answers you need in real time.

Visit us

Find us near you. From the heart of North-Western Ohio to the rolling hills of Lexington, Kentucky.

Tell us how we did

Your opinion matters! Consider leaving us a Google review and share your valuable feedback.
Leave us a review